Energy & Utilities Cloud Active
Formerly Agentforce Energy & Utilities.
Also known as:Energy and Utilities CloudAgentforce for Energy & Utilities
Rename timeline
2020Energy & Utilities Cloud: 2020–2025/10
2025/10Agentforce Energy & Utilities: 2025/10–2026/09
2026/09Energy & Utilities Cloud: 2026/09–Present
What it is
Industry-specific solution for energy and utility providers, with an industry data model and processes for customer service, billing inquiries, rate plans, field work, and clean energy program management.
At a glance
- 2 renames on record
- Category: Industries
- Origin: Vlocity
- First used: 2020
- Last name change: 2026/09
Other Industries renames
Salesforce IndustriesNonprofit Success PackNonprofit CloudConsumer Goods CloudSalesforce OmniStudioData Mapper
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