Agentforce for Financial Services Active

Formerly Financial Services Cloud.

Also known as:FSC

Rename timeline

2015Financial Services Cloud: 2015–2025/10

2025/10Agentforce for Financial Services: 2025/10–Present

What it is

Industry-specific CRM for banking, wealth management, insurance, and financial services. Provides relationship management, financial planning, client onboarding, and service capabilities purpose-built for financial institutions. Part of Salesforce Industries portfolio (derived from Vlocity acquisition in 2020). Renamed to Agentforce for Financial Services (also branded as Agentforce Financial Services) in October 2025 as part of the Agentforce 360 platform launch.

At a glance

1 rename on record
Category: Industries
Origin: Salesforce
First used: 2015
Last name change: 2025/10

Other Industries renames

Salesforce Industries Nonprofit Success Pack Agentforce Nonprofit Agentforce Consumer Goods Salesforce OmniStudio Data Mapper

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