HR Service Active

Formerly Employee Service, Work.com, Work.com (legacy).

Also known as:Workplace OperationsWorkplace Command Center

Rename timeline

2012Work.com (legacy): 2012–2015

2020Work.com: 2020–2025/02

2025/02Employee Service: 2025/02–2025/06

2025/06HR Service: 2025/06–Present

What it is

Reused brand with complex history: original performance management platform (2012-2015), then COVID-era workplace operations (2020-2025). Renamed to Employee Service in Winter '25 (February 2025), then to HR Service later in 2025. Includes workplace command center, employee wellness, contact tracing, and shift management capabilities.

At a glance

3 renames on record
Category: Platform
Origin: Salesforce
First used: 2012
Last name change: 2025/06

Other Platform renames

Salesforce Event Bus Agentforce Service Portal Einstein 1 Platform Lightning Components Experience Builder Headless Experience Layer

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