CTI Toolkit Deprecated
Never renamed. A rare, calming constant.
Also known as:Salesforce CTI ToolkitCTI Adapter Toolkit
Rename timeline
2006CTI Toolkit: 2006–2012
What it is
Legacy desktop CTI adapter toolkit for integrating telephony with Salesforce; superseded by the browser-based Open CTI framework.
At a glance
- No renames on record
- Category: Service
- Origin: Salesforce
- First used: 2006
- Last name change: 2012
Other Service renames
Lightning Open CTIAgentforce ServiceAgentforce Field Service and OperationsPartner Contact CenterOmni-ChannelCommand Center for Service
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